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Fashion Nova Returns Policy

FASHION NOVA RETURNS

In the event that you are discontent with your buy or might want to restore your things, if you don’t mind send your item(s) back to our Distribution Center as per the accompanying Fashion Nova Returns Policy:

Fashion Nova Returns

  • Items must be sent back within 30 days of the delivery date.
  • unworn, unwashed, and have original tags attached.
  • must be free of stains, makeup, deodorant, or wear.
  • Bodysuits, swimwear, and undergarments are non-returnable.
  • Beauty products, cosmetics, and accessories are non-returnable.
  • Fashion Nova reserves the right to apply a 50% restocking fee for Final Sale or stale items.
  • All returns are refunded via store credit in the form of a Fashion Nova E-Gift Card.
  • Returns are processed within 5-7 business days after your item(s) are received at our Distribution Center.
  • Fashion Nova does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
  • Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email info@fashionnova.com for assistance.) Fashion Nova Returns
  • Return packages must include a completed return request form and original packing slip to ensure processing. (Note: If the return request form is not filled out correctly, your return may experience delays in processing. You may use the return request form included in your original packaging or download and print this form.)
  • Return drop-offs are not accepted at our Distribution Center or corporate office.

Extra notes:

Depending on the delivery strategy and transporter chose, your arrival bundle may take a few days to contact us. Keep your evidence of postage and ship your arrival alongside a following number as we are not obligated for return bundles that are lost or stolen in-travel. Without verification of receipt and conveyance, Fashion Nova won’t issue store credit for your profits. When your arrival is completely handled, we will issue you store credit as a Fashion Nova E-Gift Card for use on a future buy. E-Gift Cards never lapse, and are redeemable immediately!

Fashion Nova Returns
Fashion Nova Returns

Accommodating Hint:

Fashion Nova Returns via mail, we recommend utilizing USPS level rate shipping for comfort (you can discover data on level rate shipping by means of USPS.com or by clicking here). You will be in charge of taking care of transportation expenses to return things and delivery charges must be paid ahead of time.

On the other hand, you may return things at one of our store locations to get store credit. If you don’t mind take note of that Gift Cards issued in-store are not transferable to our online store, regardless of whether the first buy was made on the web. Likewise, Fashion Nova Men’s clothing cannot be returned in stores. Any Fashion Nova men’s attire should be returned via mail.

Come back to Sender and Refused Packages

This can occur if 1) a location is invalid or missing data 2) the bearer can’t convey your bundle 3) the request is rejected by the client at the season of conveyance. Come back to sender or declined bundles will be restocked and you will be issued store credit as an E-Gift Card less the underlying delivery charge. We can’t supplant or reship in these occurrences as all returned shipments are handled by our Returns Department. Rather, if you don’t mind utilize the E-Gift Card to submit another request utilizing the right location. Remember that we don’t ensure your things will be in-stock at the season of your reorder.

Note: We can’t make changes to orders that are set on our framework. To guarantee that your bundle is legitimately conveyed, ensure that your location is entered accurately and incorporates all significant data. The utilization of right contractions, road numbers, building or loft numbers, and course data (if appropriate) are basic to guaranteeing conveyance. Mold Nova does not assume liability for lost, lost, or erroneously conveyed shipments if the location data gave is inaccurate at the season of procurement.

Saved Fashion Nova Returns

Mold Nova claims all authority to exclusively characterize and confine, decline, and additionally dismiss comes back from clients whenever due to:

A sporadic or unnecessary returns history demonstrative of “wardrobing;”

A sporadic or unnecessary returns history including worn, changed, washed, harmed, or missing things; or,

Potential false or criminal movement.

Essentially, Fashion Nova maintains whatever authority is needed to deny assistance (both in-store and on the web) to any client or element, because of comparative activities as noted previously.

Non-Fashion Nova things sent to our Distribution Center will be disposed of on receipt.

Wardrobing and Excessive Returns

Our Customer Protection Team handles circumstances in which a #NovaBabes return history might be characteristic of deceitful movement or wardrobing. In these circumstances, the Customer Protection Team will contact talk about the circumstance and work with you to either resolve the issue or decide whether we have to deny assistance going ahead. While we never need to dismiss a #NovaBabe, we should guarantee the security, welfare, and solace of all #NovaBabes over the globe. Fashion Nova Returns

Shoe Return Policy

We acknowledge shoe returns up to 30 days after conveyance of your request insofar as the shoes are unworn, hint at no wear, and are returned in their unique bundling alongside the first pressing slip. Finish a profits ask for frame (incorporated into your unique bundling or by downloading and printing this shape), and incorporate it in your arrival bundle.

Note: Shoe returns are liable to every standard merchandise exchanges and techniques. Then again, on the off chance that you return shoes to one of our retail store areas, the arrival will be regarded with store credit legitimate just for use in-store.

Last Sale Items

All things with costs finishing off with $ .00, .96, .97, and .98 are viewed as Final Sale and can’t be returned for store credit. Bodysuits, swimwear, underpants, excellence items, beautifying agents, embellishments, and “Gathering Wear, (for example, Halloween outfits) are additionally viewed as Final Sale and non-returnable.

Note: Should you restore a Final Sale thing, Fashion Nova maintains whatever authority is needed to apply a half restocking expense insofar as the thing is sent back as per our Return Policy and is in resalable condition.

Trades

Since we can’t guarantee our #NovaBabes will be issued the style/estimate they want when their returned things return to the Distribution Center, we can’t suit trades via mail. Rather, we welcome you to restore your item(s) as per our Easy Returns approach and repurchase the item(s) in your ideal size or style once your store credit is issued.

Likewise, we don’t oblige trades for buys made in-store as we can’t ensure the thing obtained will be in-stock in the size or style wanted. We at present just offer in-store credit for returns made in-store. In-store credit isn’t transferable and must be utilized at one of our store areas.

Harmed Items

Should you get a harmed thing, if you don’t mind snap a picture of the thing which unmistakably shows the harm and email the photograph to our Customer Care group (info@fashionnova.com) alongside a portrayal of the harmed thing and your Order Number. Once we get your email and evaluate the harm, we will be in contact with you to decide the required result.

Faulty, Incorrect, or Missing Items

After getting your request, if it’s not too much trouble altogether check the conveyed things. Should you get a thing that is faulty, off base, or you trust that you are feeling the loss of a thing: it would be ideal if you email info@fashionnova.com within 2 days of conveyance. Incorporate a photograph and depiction of the issue alongside your Order Number to guarantee a rapid goals.

In-Store Returns

Right now, we have five retail stores all through Southern California. To discover the Fashion Nova closest you, if it’s not too much trouble click here. Fashion Nova Returns

On the off chance that you are discontent with your buy, if it’s not too much trouble get the thing to the store which it was obtained for a trade inside 30 days of the buy date. All things must be returned in unique condition (counting all printed material, bundling, and extras) with labels joined. All things must be unworn, unaltered, and unwashed. We don’t acknowledge returns on bodysuits, swimwear, underpants, or Final Sale things (those things finishing off with $ .00, .96, .97, and .98).

After restoring the thing, you will get store credit as a store credit to use in-store. It would be ideal if you remember that store credits issued in-store must be utilized on an in-store buy and are not transferable to our online store, regardless of whether the first buy was made on the web.

Note: Fashion Nova Men’s clothing cannot be returned in stores. Any Fashion Nova men’s dress should be returned via mail.

Returns via Mail Fashion Nova Returns

Finish a profits ask for frame (incorporated into your unique bundling or by downloading and printing this shape), and incorporate it in your arrival bundle. In the event that the arrival ask for shape isn’t rounded out effectively, your arrival may encounter delays in handling. Benevolently take note of that on the off chance that you disregard to incorporate the right Order Number on the arrival shape as well as the right return item(s), we will be not able process your arrival. Furthermore, various request returns must be joined by discrete return shapes for each request.

Then again, you may utilize the pressing slip(s) furnished with your order(s) to return; just stamp your pressing slip and incorporate the proper Return Reason code by the thing demonstrated on the pressing slip.

Pack your item(s) safely in the first item bundling. All things must be returned in unique condition (counting all printed material, bundling, and adornments) with labels appended. All things must be unworn, unaltered and unwashed. Should you restore a Final Sale thing, Fashion Nova maintains whatever authority is needed to apply a half restocking charge inasmuch as the thing is sent back as per our Return Policy and is in resalable condition.

All arrival shipping charges must be paid ahead of time. We don’t acknowledge COD conveyances; they will be rejected. We prescribe sending your arrival by means of USPS Flat Rate with a following number and protection, as we are not in charge of lost or stolen bundles.

Send your bundle to:

Design Nova

3751 Seville Ave

Vernon, CA 90058

Store Credit

Store credit as a Fashion Nova E-Gift Card will be issued for your arrival item(s) when your bundle is gotten and prepared at our Distribution Center. It would be ideal if you permit up to 5-7 business days for our Returns Department to process your arrival once conveyed. Your E-Gift Card covers the price tag of every thing and expense, if pertinent. Form Nova does not issue store credit for the first sending charges.

Stale Returns

Design Nova expects things to be returned inside 30 days of the conveyance date, as expressed in our Returns Policy. Returns got in our Distribution Center or retail stores following 30 days are viewed as “stale” returns.

Then again, Fashion Nova maintains whatever authority is needed to apply a half restocking expense for Final Sale or stale things. We will apply a half restocking charge to any stale item(s) sent back in resalable condition and as per our Return Policy when handled at our Distribution Center. An E-Gift Card will be issued to you by email following our ordinary returns strategy.